Shopping
It depends on your order:
– If you choose an item from our website, it will be processed and delivered within up to one week.
– For custom or made-to-order requests, it may take 15 days to one month to create and ship your piece.
We always do our best to deliver your order as quickly as possible, without compromising on quality or care.
Yes, we ship internationally! 🌍✈️
No matter where you are, we’ll deliver to you. Shipping costs and times depend on your location and are shown at checkout.
Let us know if you have any questions!
Payment
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Once your order is shipped, we’ll do our best to provide you with a tracking number via email or message.
If you haven’t received tracking information or have any questions, feel free to contact us — we’re always happy to help and keep you updated on your order status.
Orders & Returns
Placing an order is simple! Just browse the available items on our website and add your favorite pieces to your cart. Once you’re ready, proceed to checkout and follow the steps to complete your purchase.
If you’re interested in a custom piece or need any help, feel free to message us directly — we’re happy to guide you through the process and create something truly special just for you.
We do not offer cancellations or exchanges after an order is placed, as each piece is carefully prepared, often handcrafted or custom-made.
However, we proudly offer lifetime returns — so if you’re ever unhappy with your piece, you can return it at any time. Your satisfaction means everything to us.
No, you don’t need an account to place an order — you can check out as a guest. However, creating an account makes it easier to track your orders, save your favorite items, and enjoy a faster checkout experience in the future.
We offer lifetime returns with no time limits. If at any point you feel that your piece no longer serves you or you’d like to return it for any reason, you’re welcome to do so — no pressure.
Your comfort and satisfaction are our top priorities. Please contact us directly to begin the return process.